Sales and Customer Service
It's no accident Digi‑Key is one of the highest rated companies in the industry when it comes to customer service. The key to Digi‑Key's success can be found in the sales, accounts receivable, quote entry, and customer service reps that are all dedicated to superior customer service. Whether interacting directly with customers, troubleshooting and problem solving, or developing and nurturing relationships with customers, Digi‑Key is committed to being customers' preferred distributor starting with our sales and customer service.
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Opportunities for Advancement
Digi‑Key believes providing our employees with an environment focused on learning and resources to continue to grow in their personal and professional development is critical to the success of our employees and Digi‑Key. Professional development programs available for most employees include opportunities such as skill development in a structured classroom environment, customized e-learning programs, and online work instructions. Personal development resources are also available including reference materials, computer-based training, online training, and other opportunities available through classroom instruction and in our Employee Resource Library. Digi‑Key also offers tuition reimbursement, scholarship programs, and Digi‑Key University.
Career Path in Sales and Customer Service
Inbound Sales Representative
Provide superior service to our customers by processing orders, responding to inquiries, and collaborating with other internal Digi‑Key departments.
Specialized Sales Area
From Inbound Sales you’ve achieved the foundation needed to grow into areas that focus more on data entry, problem solving, relationship building, or connecting with people around the globe.
Supervisor, Sales and Customer Service
The experience from inbound sales and other specialized sales area helps in a supervisor role where you supervise, mentor, and assist in developing representatives so the highest level of customer service can be provided.
Manager, Sales and Customer Service
Moving into management means leading your team in the development and implementation of sales programs to reach department and corporate goals and initiatives.
Digi‑Key University (DKU) is a company-funded, credit-based, associate level degree program in Electronic Technology Marketing in partnership with Northland Community & Technical College. DKU’s mission is to provide education that will improve productivity through personal development and increased knowledge of Digi‑Key’s market, products, and applications.
Digi‑Key Electronics is an Equal Opportunity Employer. We encourage qualified minority, female, veteran and disabled, and other diverse candidates to apply and be considered for open positions.
If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1-800-338-4105 or email@example.com.