Quality Policy


Quality Policy
  • Quality Product
  • Superior Service
  • Exceptional Value
  • Continuous Improvement

Digi-Key has always been customer driven and quality focused. This fact is confirmed by numerous independent industry surveys. Continuous improvement and ongoing statistical analysis of processes have always been integral to Digi-Key's approach to business.

This has made Digi-Key a world-class distributor of electronic components — Our Goal: To consistently meet or exceed our customers' expectations.

Quality Manual – Available upon request

ISO Certification

Quality Systems Registrars, accredited by the RAB, initially certified Digi-Key to ISO standards in March of 1994. Our systems and compliance to the standards have been, and continue to be, regularly reviewed and tested to maintain continuous conformance.

All operations at Digi-Key are ISO certified, including order entry, customer service, receiving, picking, shipping, purchasing and inventory. The approach that Digi-Key has taken with regard to quality is clearly more comprehensive than is typical of our industry.

ISO registration gives you assurance that Digi-Key's systems are accurate, comprehensive and conform to the rigorous requirements of the ISO standard. These requirements ensure Digi-Key's long-term commitment to continuous improvements.

ISO Certificate of Registration