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10875 Views 29 Replies Latest reply: Oct 24, 2014 12:16 AM by ioclk RSS
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Jun 6, 2014 1:47 PM

What did you think of the Designer Installation Process?

We are interested in how the software download, installation and licensing process worked for you.


  • Was the software download painless (no problems)?
  • Was the software download fast (relative perceptions OK)?
  • Was software installation painless (no problems)?
    • If you encountered any problems: Please be as specific as you have time for.
  • Was the software license delivered without issues (did your spam filter trap it)?
  • Was licensing painless (no problems)?


Any other thoughts and comments are appreciated.  We have worked hard to eliminate challenges but we will not rest until we have the download/install/license process bullet-proof.

  • thomas_h Novice 14 posts since
    Jun 3, 2014

    I've installed and worked with DxDesigner Suite in the past. This was basically the same and the software has the same look and feel which is nice and by design I'm sure. Anyone used to using any Schematic program should not have a problem at least laying down and connecting components.



    I had absolutly no problems downloading and installing the software or license. I have a high speed connection. I don't remember how long it took to download but not more than a few minutes.



    Setting up dropbox for the parts was the only thing I did not expect but was no big deal. I'll be happy when there are more part footprints / symbols ready but I know that will take a little time. It will be a huge time saver once implemented.



    So far I'm very happy with the software and have not had any issues. I'm currently running Win 7 64 bit on a laptop with a quad AMD A6 @ 1.5 GHz and 4G ram. I have a faster desktop running Win 8.1 I might try it on but the extra speed is not needed at least as far as anything I've done so far.



    Great work everyone !



    Tom Hurst

  • _Derek Novice 2 posts since
    Jun 30, 2014

    The installation and licensing of the executable itself was pretty  well painless, but there were some extra things on the way to actually  making a design.


    For example, when I went to start a  new project, my firewall came up asking if I wanted to give iCDB Server  network access, and I figured, since it was a beta anyway, I'd deny  just to see what would happen, and it turned out, no immediately obvious  result.  I understand that every possible combination of security  software and settings cannot be anticipated, but it would have been nice  if the software noticed that its network access had failed and provided  some indication of the consequences so I'd know why I should change my firewall settings.   Granted, I expect many people would just trust MentorGraphics, but that  sort of explanatory behavior has become part of how I expect to  interact with programs.


    Another example is the  number of things to sign up for.  I signed up for TechXchange, since I'd  agreed to provide feedback, and then when my first glance over the  PartQuest documentation suggested registering for a Mentor account and a  Dropbox account, I have to admit I was relieved to find they were  optional.  In part, this was because I'd hoped that my setup was done  and I wouldn't have to come up with yet more unique usernames or strong paswords, or  read through more pages of service/license agreements (though I  still had to do the latter for PartQuest anyway), but also because the  last time I'd looked at Dropbox, I'd decided not to register after  reading their terms of service.  Could there be other included storage  methods, for example SFTP, to give users with other storage solutions  the option to forego an extra account/service agreement?

  • Petefln Novice 4 posts since
    Sep 25, 2014

    The download and install was painless, however, when trying to run the Designer Schematic for the first time after restarting my system i was met with the following error:


    "the ordinal 3836 could not be located in the dynamic link library LIBEAY32.dll".


    I did a little searching and found that I was missing a .dll file (C:\Windows\System32\LIBEAY32.dll) that is part of OpenSSL.


    I went here:

    and downloaded "Win32 OpenSSL v1.0.1i Light" and ran the installer. When prompted, I chose to install the OpenSSL into the directory: C:\OpenSSL-Win32\ and then chose to have the .dll files put into the C:\Windows\System32\ folder. After installing OpenSSL light, I can now run the Designer Schematic program.



    Should OpenSSL be a requirement to run this software? If so, shouldn't the required .dll files be included in the install files for Designer Schematic, or atleast state that OpenSSL is a system requirement?


    I'm anxious to start playing around with this software but I figured that I should post my issue first... eventhough I have resolved it. I hope this helps someone else in the future.

  • iwane Novice 4 posts since
    Jun 10, 2014

    Hi Dave,

    One remark regarding upgrading Designer. It wanted me to uninstal the previous version first. Is there a possibility to remove this requirement and just upgrade the existing installation? It's a pain to have to uninstall previous version (and I'm not sure if settings are preserved during this process - haven't checked it).

    Also one thing about the new version - it finally allows to change the default installation path. That's a good thing(tm).





  • ioclk Novice 16 posts since
    Sep 27, 2014

    Designer Schematic Installer runs fine. I didn't activated and I started the Designer Layout Installer.


    Designer Layout Installer remains for hours with the progress bar at approx. 80%.    

    If I cancel the installation I get the "Are you sure..."  dialog and all remains in the same status.

    Terminating the process from Task Manager brings up the Error 1722. Action RegisterFlexNet.

    After confirming that screen, the rollback begins and end succesfully. I can send you the logfiles but they are big.


    Tried 4 times, with different downloads.



    Windows 7 Home Premium, 64, SP1

    Norton Internet Security, I've tried also when it was disabled


    Installer Checksum: File: setup.exe

    CRC-32: f9a41784

    MD4: 36588a4896b63bdfcc1e7d6f81691084

    MD5: ba8085c1e43f186dc87c687adca95725

    SHA-1: 6f343538facfba6384bca22527a2ff0c031addac


    Log excerpt:


    MSI (s) (7C:20) [10:14:10:496]: Executing op: ActionStart(Name=RegisterFlexNet,,)

    Action 10:14:10: RegisterFlexNet.

    MSI (s) (7C:20) [10:14:10:496]: Executing op: CustomActionSchedule(Action=RegisterFlexNet,ActionType=1042,Source=C:\MentorGraphics\Designer\Layout\Programs\DesignerLayout.exe,Target=/flexinit,)

    Action 14:06:17: CancelSetup. Dialog created

    CustomAction RegisterFlexNet returned actual error code 1 (note this may not be 100% accurate if translation happened inside sandbox)

    MSI (s) (7C:20) [14:08:12:442]: Note: 1: 1722 2: RegisterFlexNet 3: C:\MentorGraphics\Designer\Layout\Programs\DesignerLayout.exe 4: /flexinit

    Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action RegisterFlexNet, location: C:\MentorGraphics\Designer\Layout\Programs\DesignerLayout.exe, command: /flexinit

    MSI (s) (7C:20) [14:08:14:429]: Product: Designer Layout -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action RegisterFlexNet, location: C:\MentorGraphics\Designer\Layout\Programs\DesignerLayout.exe, command: /flexinit


    Action ended 14:08:14: InstallFinalize. Return value 3.

    MSI (s) (7C:20) [14:08:14:546]: User policy value 'DisableRollback' is 0

    MSI (s) (7C:20) [14:08:14:546]: Machine policy value 'DisableRollback' is 0

    MSI (s) (7C:20) [14:08:14:561]: Executing op: Header(Signature=1397708873,Version=500,Timestamp=1161515400,LangId=1033,Platform=0,ScriptType=2,ScriptMajorVersion=21,ScriptMinorVersion=4,ScriptAttributes=1)





  • CataCluj Novice 12 posts since
    Sep 30, 2014

    After a failed install on an XP machine I tried two Windows 7 machines and the install went fine on both.

    Of course I had to choose which one to "register" but the install itself went fine.

  • ioclk Novice 16 posts since
    Sep 27, 2014



    Did someone find a workaround for the Layout Error 1722?

    My  way to bypass the last part of installation - FlexNet,  RegisterFlexNet  - by powering off the computer works... but when I  installed  OpenOffice, the MS VC++ 2008 Redist x64 9.0.3729.6161 gives a  1704  Error: An installation for Designer Layout is currently  suspended... A screenshot is inserted below.






  • ChrisK2012 Novice 2 posts since
    Apr 29, 2013

    Just installed designer schematic on Win7 pro 64 sp1. Mcafee security disabled.

    The first time I ran it I got through the activiation screen but it crashed with the following error dialog

    "ERROR: Navigator Addin is not a control:ProgID: Navigator.Addin.1, CLSID: {00000000-0000-0000-0000-000000000000}"


    reinstall then run gives the same error, prog creates a minidump then bails


    seemed to install ok on Win8 (but the license is already grabbed by the Win7 machine)



  • ioclk Novice 16 posts since
    Sep 27, 2014

    - The software download was "painless" and as fast as is my connection.

    - The software installation of the Designer Schematic was easy.

    - The software installation of the Designer Layout had problems, some are specified in the previous posts,

            now all is solved with the support of Alex Grange, the issues were binded with the licensing module,

            now  both programs are working fine on a clean Windows7/64 platform.

    - Licensing: it seems that I use some other software, not from Mentor,

            that makes difficulties to a new licensing module...

            Also Symantec/Norton Firewall had to be switched off for one of the many installations.




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