We are interested in how the software download, installation and licensing process worked for you.
Any other thoughts and comments are appreciated. We have worked hard to eliminate challenges but we will not rest until we have the download/install/license process bullet-proof.
I've installed and worked with DxDesigner Suite in the past. This was basically the same and the software has the same look and feel which is nice and by design I'm sure. Anyone used to using any Schematic program should not have a problem at least laying down and connecting components.
I had absolutly no problems downloading and installing the software or license. I have a high speed connection. I don't remember how long it took to download but not more than a few minutes.
Setting up dropbox for the parts was the only thing I did not expect but was no big deal. I'll be happy when there are more part footprints / symbols ready but I know that will take a little time. It will be a huge time saver once implemented.
So far I'm very happy with the software and have not had any issues. I'm currently running Win 7 64 bit on a laptop with a quad AMD A6 @ 1.5 GHz and 4G ram. I have a faster desktop running Win 8.1 I might try it on but the extra speed is not needed at least as far as anything I've done so far.
Great work everyone !
The installation and licensing of the executable itself was pretty well painless, but there were some extra things on the way to actually making a design.
For example, when I went to start a new project, my firewall came up asking if I wanted to give iCDB Server network access, and I figured, since it was a beta anyway, I'd deny just to see what would happen, and it turned out, no immediately obvious result. I understand that every possible combination of security software and settings cannot be anticipated, but it would have been nice if the software noticed that its network access had failed and provided some indication of the consequences so I'd know why I should change my firewall settings. Granted, I expect many people would just trust MentorGraphics, but that sort of explanatory behavior has become part of how I expect to interact with programs.
Another example is the number of things to sign up for. I signed up for TechXchange, since I'd agreed to provide feedback, and then when my first glance over the PartQuest documentation suggested registering for a Mentor account and a Dropbox account, I have to admit I was relieved to find they were optional. In part, this was because I'd hoped that my setup was done and I wouldn't have to come up with yet more unique usernames or strong paswords, or read through more pages of service/license agreements (though I still had to do the latter for PartQuest anyway), but also because the last time I'd looked at Dropbox, I'd decided not to register after reading their terms of service. Could there be other included storage methods, for example SFTP, to give users with other storage solutions the option to forego an extra account/service agreement?
The download and install was painless, however, when trying to run the Designer Schematic for the first time after restarting my system i was met with the following error:
"the ordinal 3836 could not be located in the dynamic link library LIBEAY32.dll".
I did a little searching and found that I was missing a .dll file (C:\Windows\System32\LIBEAY32.dll) that is part of OpenSSL.
I went here: http://slproweb.com/products/Win32OpenSSL.html
and downloaded "Win32 OpenSSL v1.0.1i Light" and ran the installer. When prompted, I chose to install the OpenSSL into the directory: C:\OpenSSL-Win32\ and then chose to have the .dll files put into the C:\Windows\System32\ folder. After installing OpenSSL light, I can now run the Designer Schematic program.
Should OpenSSL be a requirement to run this software? If so, shouldn't the required .dll files be included in the install files for Designer Schematic, or atleast state that OpenSSL is a system requirement?
I'm anxious to start playing around with this software but I figured that I should post my issue first... eventhough I have resolved it. I hope this helps someone else in the future.
I believe that the title bar of the error window said "viewdraw.exe"(I've tried to reproduce the error, but Designer Schematic keeps replacing libeay32.dll if I try to remove it. ). This might narrow the issue to viewdraw.exe...
Do you remember anything during installation? This file is installed at the very last couple steps of the install. If you accidentally cancelled the install during this step, Designer will be installed, but not properly configured.Therefore you will see this error when you tried to open Designer Schematic. It looks like you have solved your problem, but if you run into this again I would suggest re-running the installer to see if the libeay32.dll is properly installed.
You can also contact me directly (email@example.com), so we can ensure that this issue does not happen again.
Thanks for your feedback.
I watched the install process complete before closing the setup window. I had thought that there might be an issue with the setup.exe file that I downloaded, so I uninstalled Designer Schematic (I left Designer Layout installed), re-downloaded the setup file(renamed it to tell the difference from the old file) and ran it again. After the install was fully complete for the second time, I was still having the error. This was the point when I decided to search for solutions.
In short, yes, I did wait for the install to fully complete before closing.
I was doing things while the installation process was running. I believe I had Kicad and google chrome open.
I just downloaded and installed Designer Schematic, and had the same exact issue with the program not starting, but displaying a Windows error - "the ordinal 3836 could not be located in the dynamic link library LIBEAY32.dll".
There was no interuption or indication of issue during the software installation process.
I followed the same steps as Petefln to install Openssl v1.0.1j Light, and that solved the issue.
Running Win 7 Enterprise 64-Bit SP1
One remark regarding upgrading Designer. It wanted me to uninstal the previous version first. Is there a possibility to remove this requirement and just upgrade the existing installation? It's a pain to have to uninstall previous version (and I'm not sure if settings are preserved during this process - haven't checked it).
Also one thing about the new version - it finally allows to change the default installation path. That's a good thing(tm).
Designer Schematic Installer runs fine. I didn't activated and I started the Designer Layout Installer.
Designer Layout Installer remains for hours with the progress bar at approx. 80%.
If I cancel the installation I get the "Are you sure..." dialog and all remains in the same status.
Terminating the process from Task Manager brings up the Error 1722. Action RegisterFlexNet.
After confirming that screen, the rollback begins and end succesfully. I can send you the logfiles but they are big.
Tried 4 times, with different downloads.
Windows 7 Home Premium, 64, SP1
Norton Internet Security, I've tried also when it was disabled
Installer Checksum: File: setup.exe
MSI (s) (7C:20) [10:14:10:496]: Executing op: ActionStart(Name=RegisterFlexNet,,)
Action 10:14:10: RegisterFlexNet.
MSI (s) (7C:20) [10:14:10:496]: Executing op: CustomActionSchedule(Action=RegisterFlexNet,ActionType=1042,Source=C:\MentorGraphics\Designer\Layout\Programs\DesignerLayout.exe,Target=/flexinit,)
Action 14:06:17: CancelSetup. Dialog created
CustomAction RegisterFlexNet returned actual error code 1 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (7C:20) [14:08:12:442]: Note: 1: 1722 2: RegisterFlexNet 3: C:\MentorGraphics\Designer\Layout\Programs\DesignerLayout.exe 4: /flexinit
Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action RegisterFlexNet, location: C:\MentorGraphics\Designer\Layout\Programs\DesignerLayout.exe, command: /flexinit
MSI (s) (7C:20) [14:08:14:429]: Product: Designer Layout -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action RegisterFlexNet, location: C:\MentorGraphics\Designer\Layout\Programs\DesignerLayout.exe, command: /flexinit
Action ended 14:08:14: InstallFinalize. Return value 3.
MSI (s) (7C:20) [14:08:14:546]: User policy value 'DisableRollback' is 0
MSI (s) (7C:20) [14:08:14:546]: Machine policy value 'DisableRollback' is 0
MSI (s) (7C:20) [14:08:14:561]: Executing op: Header(Signature=1397708873,Version=500,Timestamp=1161515400,LangId=1033,Platform=0,ScriptType=2,ScriptMajorVersion=21,ScriptMinorVersion=4,ScriptAttributes=1)
After another failed Designer Layout Installer run I decided to remove the power at the cancelling point and now I can use the Designer Layout.
The registration process failed once, but the second try was successful.
The last part of the log is:
MSI (s) (44:74) [15:44:51:774]: Set LastUsedType to: n.
MSI (s) (44:74) [15:44:51:774]: Set LastUsedIndex to: 1.
MSI (s) (44:74) [15:44:51:774]: Executing op: ActionStart(Name=RegisterFlexNet,,)
Action 15:44:51: RegisterFlexNet.
MSI (s) (44:74) [15:44:51:775]: Executing op: CustomActionSchedule(Action=RegisterFlexNet,ActionType=1042,Source=C:\MentorGraphics\Designer\Layout\Programs\DesignerLayout.exe,Target=/flexinit,)
Action 15:52:03: CancelSetup. Dialog created
I had exactly the same problem when installing into an XP virtual machine. This is still unsolved for me.
I was able to install on a Windows 7-64 without problems.
I had this problem on a Windows XP machine. I thought XP SP3 is supported?
Including the "Error 1722".
Is there a fix for this?
Cut the power when the process is stalled and the rollback can't delete all.
After the new start you'll have to register the Designer and all will work fine. At least in my case.
By the way, the PartQuest integrated with Dropbox is awesome!
Did both the Schematic and Layout fail on XP with Service Pack 3? Service Pack 3 is required due to changes in OS security mechanisms, and both have been found to install properly in testing.
If you uninstall, delete the MentorGraphics\Designer\Schematic or MentorGraphics\Designer\Layout subdirectory before reinstalling. We have noticed a few old files hangining around that should not.
Delete the Layout folder in ..\MentorGraphics\Designer\Layout. As Gary said, the uninstaller is leaving some old files with the current beta build. It would be smart to delete this folder before re-installing so that the folder is clean to prevent some issues that you are seeing.
After a failed install on an XP machine I tried two Windows 7 machines and the install went fine on both.
Of course I had to choose which one to "register" but the install itself went fine.
Did someone find a workaround for the Layout Error 1722?
My way to bypass the last part of installation - FlexNet, RegisterFlexNet - by powering off the computer works... but when I installed OpenOffice, the MS VC++ 2008 Redist x64 9.0.3729.6161 gives a 1704 Error: An installation for Designer Layout is currently suspended... A screenshot is inserted below.
What version of Designer are you using to install onto your computer? It appears that there were issues in the past that have been fixed by engineering. I would suggest you install with the latest version of Designer to see if you still have problems. If the issue persists you can contact me directly at firstname.lastname@example.org and we will look deeper into you configuration to see what may be causing the problem.
The latest version of the software updated on Oct 14 is located at;
The version of Designer Schematic I use is 1.0, Build ID: 648413, Install ID: 634203, and it works fine, it still has 18 days to go.
The Layout was downloaded in the same day with the Schematic and I can't use him anymore.
The link to the new setup file brings up a 404 page in 10 languages.